Player Protection Programme

Play Smart.
Stay in Control with 98pkp.

Gaming at 98pkp should be an enjoyable experience — something you do for entertainment, not as a way to make money or escape stress. We take our responsibility to Pakistani players seriously. This page explains every tool, policy, and resource we have in place to help you stay in control of your gaming.

21+
Age Minimum
24/7
Support Available
PKR
Deposit Limits
100%
Self-Exclusion Enforced
21+
Our Commitment

98pkp is dedicated to preventing problem gambling and protecting vulnerable players. All responsible gaming tools on this platform are free and available to every registered player.

Gambling Warning: Gambling involves financial risk and can be addictive. Never gamble with money you cannot afford to lose. If gambling is affecting your daily life, your finances, or your relationships, please use our self-exclusion tools or speak to our support team right now. 21+ only.

How 98pkp Protects Pakistani Players

Responsible gaming at 98pkp is not a checkbox — it is built into the platform from the ground up. Here are the key pillars of our player protection framework.

Mandatory Age Verification

Every new 98pkp account must pass a date-of-birth check at registration and a full identity verification (CNIC-based) before real-money play is permitted. No exceptions. Players in Karachi, Lahore, Islamabad or anywhere in Pakistan must be 21 or older to use the platform.

Deposit & Loss Limits

Set a daily, weekly, or monthly PKR deposit limit directly from your account settings. Once a limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; increasing it requires a 7-day cooling-off period.

Self-Exclusion Programme

If you feel your gaming is getting out of hand, you can self-exclude from 98pkp for a defined period — from 30 days up to five years, or permanently. During exclusion, your account is locked and all marketing communications are halted immediately.

Session Time Reminders

Enable session time alerts and 98pkp will send you a notification after you have been logged in and actively playing for a duration you choose. A quick reminder to take a break can make a real difference in maintaining healthy play habits over the long term.

Reality Check Feature

The reality check tool displays a summary of your session — time played, net wagering result in PKR, and account balance — at intervals you set yourself. Staying aware of how long you have played and how much you have wagered helps you make informed decisions.

Cooling-Off / Take a Break

Not ready for full self-exclusion but need a short break? Use the Take a Break option to temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. Your account and balance are fully preserved and restored when the break period ends.

How Self-Exclusion Works at 98pkp

Self-exclusion is one of the most powerful tools available to you. Here is exactly what happens when you activate it and how to do it step by step.

How to Self-Exclude on 98pkp

1
Log into your account and navigate to Account Settings from the top menu.
2
Select "Responsible Gaming" from the Settings menu. All self-exclusion and limit tools are grouped here.
3
Choose "Self-Exclude" and select your preferred exclusion duration: 30 days, 90 days, 6 months, 1 year, 5 years, or Permanent.
4
Confirm your decision. You will receive an email to your registered address confirming the exclusion is active.
5
Your account is locked immediately. No deposits, no wagers, no marketing emails. Any pending withdrawals of your funds are processed normally.
6
If you need help at any stage, contact our 24/7 support team via live chat or at [email protected] and they will complete the exclusion on your behalf.

What Happens During Self-Exclusion

When your 98pkp self-exclusion is active, the following measures are enforced automatically and without exception across all parts of the platform:

Account login blocked entirely
All deposit methods disabled
Bonus and promotional offers halted
Marketing emails and SMS stopped
Existing balance withdrawal available
Support team remains accessible

Important: Self-exclusion at 98pkp is a serious commitment. Requests to reverse a self-exclusion before the chosen period has elapsed will not be accepted. For permanent self-exclusions, re-registration is not permitted. We hold firm on these boundaries because we know that is what genuinely helps players who need a break.

Set Your Own PKR Limits

98pkp gives you granular control over how much you deposit and wager. These limits are designed to ensure that gaming stays within a budget you are comfortable with. You can set, lower, or increase them at any time from your account dashboard — though increases require a 7-day cooling-off period to protect you from impulse decisions.

Limits apply across all payment methods combined — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank deposits all count towards the same PKR limit. There is no way to work around a set limit by switching payment methods.

Tip for Pakistani players: A practical approach many 98pkp players use is to set a monthly deposit limit equal to the entertainment budget they would spend on an evening out — say Rs 1,500 to Rs 3,000 — and stick to it regardless of wins or losses.

Daily Deposit Limit
Set the maximum PKR amount you can deposit in any 24-hour rolling period. Once reached, deposits are blocked until the next day begins.
Instant
Weekly Deposit Limit
Cap your deposits over any 7-day rolling window. A great option if you tend to chase losses towards the end of the week.
Instant
Monthly Deposit Limit
The most popular limit type among responsible Pakistani players — set a firm monthly PKR cap and game with confidence for the rest of the month.
Instant
Session Loss Limit
Define a maximum PKR loss amount per gaming session. When reached, your session ends automatically and a cooldown period begins before you can start a new session.
Instant
Session Time Limit
Automatically end your gaming session after a set number of minutes. Session time limits reset at midnight PKT and cannot be extended once reached for the day.
Instant

Signs That Gaming May Be Becoming a Problem

Most people who play on 98pkp do so without any issues — they set a budget, enjoy the games, and keep gaming in its proper place as entertainment. But problem gambling can develop gradually and is sometimes hard to recognise from the inside. Here are some honest warning signs to be aware of:

You find yourself spending more time or money on gaming than you originally intended, and struggle to stop at the time you planned.
You are chasing losses — depositing more to try and win back money you have already lost during a session.
Gaming is affecting your work, studies, or family relationships — you are missing commitments or lying to people about how much time or money you spend.
You are using money earmarked for essential expenses — rent, groceries, bills — to fund your gaming activity.
You feel anxious, irritable, or restless when you are not playing, or when you try to cut down.
Gaming has become a way to escape stress, boredom, loneliness, or other difficult emotions rather than purely for fun.
You have made repeated unsuccessful attempts to control, reduce, or stop your gambling.

Quick Self-Assessment Checklist

Answer these questions honestly to yourself. If you answer "yes" to three or more, we strongly encourage you to use our self-exclusion tools or speak to a counsellor.

Q1
Have you ever gambled with money that you really needed for something else, like food, rent, or transport?
Q2
Have you ever borrowed money from family members or friends in Karachi, Lahore, Faisalabad, or elsewhere in Pakistan to fund gaming?
Q3
Do you feel a strong urge to win back money after a losing session, even when you know you should stop?
Q4
Do you hide your gaming activity or the amount you spend from people close to you?
Q5
Has gaming ever caused significant arguments or tension in your family or close relationships?
Q6
Have you ever missed work, school, or an important family commitment because of gaming?
Q7
Do you find that you need to wager larger and larger amounts to feel the same level of excitement?

If you answered yes to 3 or more: Please consider activating self-exclusion or speaking with our support team immediately. There is no shame in asking for help — taking action early makes a genuine difference.

Protecting Minors: Our 21+ Policy

98pkp operates a strict minimum age policy. Only individuals who are 21 years of age or older are permitted to register an account and participate in real-money gaming. This requirement applies to all players across Pakistan, regardless of location — Islamabad, Karachi, Lahore, Rawalpindi, or anywhere else.

During registration, every player must confirm their date of birth. Before a first real-money deposit is permitted, the player must complete identity verification using their CNIC (Computerised National Identity Card), which confirms both identity and age. Accounts that cannot be verified as 21+ are permanently closed, with any deposited funds returned.

For parents and guardians: If a device in your household is used to access the internet, we recommend taking the following practical steps to prevent minors from accessing gambling sites:

  • Enable parental controls and content filters on shared devices and Wi-Fi routers.
  • Keep login credentials for adult accounts private and never share them with minors.
  • Talk openly with young people in your household about the risks of gambling.
  • If you suspect a minor has accessed a gambling platform, contact the platform's support team and report the account immediately.

To report an underage player on 98pkp, email [email protected]. We treat all such reports as urgent and will act within 24 hours.

Gaming Is More Fun When You're in Control

Thousands of Pakistani players enjoy 98pkp every day responsibly. Set your limits, use our tools, and play within your means. If you ever need support, our team is here around the clock.

21+ only  |  Play Responsibly  |  Gambling Can Be Addictive